1. Introduction

SAS Environmental, LTD. ("Company," "we," "us," or "our") is an environmental services company headquartered in North Canton, Ohio. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, disclose, retain, and safeguard your information when you visit our website at sasenvironmental.com (including any subdomains or pages served through sasenvironmental.net) (collectively, the "Site"), contact us by phone, email, or mail, or otherwise interact with us in connection with our services. This policy applies to all visitors, users, and others who access our Site.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site or provide us with your personal information.

2. Categories of Information We Collect

2.1 Personal Information You Voluntarily Provide. When you fill out our contact form, request a free estimate, call our office, send us an email, or otherwise communicate with us, we may collect the following categories of personally identifiable information:

•       Full name

•       Email address

•       Phone number

•       Mailing or physical address

•       Company or organization name

•       Job title or role

•       Project details, site locations, or other information you voluntarily include in your inquiry

2.2 Information Collected Automatically. When you visit our Site, certain information is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This may include:

•       Internet Protocol (IP) address

•       Browser type and version

•       Operating system

•       Device type (desktop, mobile, tablet)

•       Referring URL (the website you visited before ours)

•       Pages viewed on our Site and the order in which they were viewed

•       Date, time, and duration of your visit

•       Click-stream data and interaction patterns

2.3 Cookies and Tracking Technologies. Our Site uses cookies (small text files placed on your device) and similar technologies to enhance functionality, remember preferences, and analyze traffic. The types of cookies we may use include:

•       Strictly Necessary Cookies: Required for the Site to function properly (e.g., session management).

•       Analytics Cookies: Help us understand how visitors use the Site so we can improve performance and content.

•       Functionality Cookies: Remember your preferences and settings for a better browsing experience.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. Most browsers provide instructions for managing cookies in their "Help" or "Settings" menus.

2.4 Information from Third-Party Sources. We may receive information about you from third-party platforms we use for website hosting, analytics, or marketing (for example, Google Analytics). We do not control how these third parties collect or use data, and we encourage you to review their respective privacy policies.

3. How We Use Your Information

We use the information we collect for the following business purposes:

•       To respond to your inquiries, provide quotes, and deliver the environmental services you request

•       To communicate with you about your projects, service updates, scheduling, and follow-up

•       To send you relevant information about our services (you may opt out at any time)

•       To operate, maintain, and improve our Site and its content

•       To analyze website traffic and usage patterns to improve user experience

•       To detect, prevent, and address technical issues, fraud, or security concerns

•       To comply with applicable laws, regulations, legal processes, and enforceable governmental requests

•       To enforce our Terms of Use and protect our rights, property, or safety, and that of our users or the public

We will not use your personal information for purposes materially different from those described above without providing you notice and, where required by law, obtaining your consent.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

•       Service Providers: We may share information with trusted third-party vendors who assist us in operating our Site, processing data, or conducting our business (e.g., website hosting through HighLevel/LeadConnector, email service providers, analytics platforms). These providers are contractually obligated to use your information only for the purposes we specify and to maintain its confidentiality.

•       Legal Compliance: We may disclose your information when required by law, regulation, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

•       Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

•       With Your Consent: We may share your information for other purposes if you provide us with your explicit consent to do so.

5. Third-Party Services and Links

Our Site may use third-party services including but not limited to:

•       Website Platform: Our Site is hosted on HighLevel (GoHighLevel/LeadConnector), which may collect data as described in its own privacy policy.

•       Analytics: We may use Google Analytics or similar tools to analyze Site traffic. These services may collect information sent by your browser, including your IP address and pages visited. Google's privacy policy is available at https://policies.google.com/privacy.

•       Social Media: Our Site includes links to our profiles on LinkedIn, Facebook, and Instagram. If you interact with these platforms through our Site, your use is governed by their respective privacy policies.

We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party site you visit through links on our Site.

6. Do Not Track Disclosure

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no uniform standard for how DNT signals should be interpreted, our Site does not currently respond to or alter its practices when it receives a DNT signal from a visitor's browser. We will update this policy if we adopt a standard for responding to DNT signals in the future.

Additionally, third parties that have content embedded on our Site (such as analytics providers) may collect information about your online activities over time and across different websites. We do not control these third-party tracking technologies.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:

•       Contact form submissions and inquiries: Retained for as long as needed to respond to your request and for follow-up purposes, and for up to three (3) years after our last communication unless you request earlier deletion.

•       Website usage data and analytics: Retained in aggregated or anonymized form for up to twenty-six (26) months, consistent with standard analytics retention periods.

•       Business records: Retained as required by applicable law, including tax and accounting regulations.

When personal information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

•       SSL/TLS encryption for data transmitted through our Site

•       Access controls limiting who within our organization can view personal information

•       Regular review of our data collection, storage, and processing practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authorities as required by law.

9. Children's Privacy

Our Site and services are intended for businesses, government entities, and adults in professional capacities. They are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately using the information in Section 13 below.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws (such as the California Consumer Privacy Act, CalOPPA, or other state privacy laws). These rights may include:

•       Right to Know/Access: You may request that we disclose the categories and specific pieces of personal information we have collected about you.

•       Right to Correction: You may request that we correct inaccurate personal information we maintain about you.

•       Right to Deletion: You may request that we delete the personal information we have collected from you, subject to certain exceptions permitted by law.

•       Right to Opt Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.

•       Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to verifiable requests within thirty (30) days, or as otherwise required by applicable law. We may need to verify your identity before processing your request.

11. Notice to California Residents

If you are a California resident, you have specific rights under the California Online Privacy Protection Act (CalOPPA) and, if applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of personal information we collect are described in Section 2 above. We collect this information from the sources identified in Section 2 and use it for the business purposes described in Section 3.

As stated in Section 4, we do not sell your personal information to third parties, nor do we share it for cross-context behavioral advertising.

To make a request to know, correct, or delete your personal information, or to designate an authorized agent to make a request on your behalf, please contact us using the information in Section 13. You may also submit a verifiable consumer request by calling (330) 239-9800 or emailing [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

•       Post the updated policy on this page with a revised "Last Updated" date

•       Update the "Effective Date" at the top of this policy

•       Where required by law, provide you with notice of material changes prior to their taking effect (for example, via a prominent notice on our Site or by email)

We encourage you to review this policy periodically. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us at:

SAS Environmental, LTD.

Attn: Privacy Inquiries

7600 Freedom Ave. NW

North Canton, OH 44720

Phone: (330) 239-9800

Email: [email protected]

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Stark County, Ohio.

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